What is "Services" and does it apply to me?
Services does indeed apply to every customer, large and small! The Four Rivers' Services team consists of professionals that ensure the initial value delivery from your TMS® investment. The results received from ongoing support and service offerings, long after your initial rollout, produce even greater returns.
The wide array of service offerings is designed to ensure your TMS solution begins to work as promptly and successfully as possible. From the initial planning through the final installation and ongoing daily use, our implementation team will work with your personnel to produce results. This simplifies and minimizes the time needed to complete your transition to a new CMMS.
All of our service offerings are fully customizable, giving you the ability to choose the support that best fits your organization. For a new TMS implementation, we can work with your internal project manager or you can rely on us for complete project management. Either way, we’ll promptly and successfully deliver the services necessary to implement your TMS software. From our engineers to the technical experts, professional trainers, database and reporting specialists, and the project managers, our personnel have over 200 years of combined, specialized experience.
Some of the services that we offer include:
Four Rivers Software (FRSoft) offers this breadth of services because we take your CMMS investment as seriously as you do. Our Services team makes up a full third of our entire company, and our in-house development team makes up another third. We don’t succeed unless you do, and since we've been focused exclusively on healthcare for over 10 years, you can rest assured we have the service expertise to guarantee your success.